Policies and pages
Everything about how Central Mart handles your information and orders.
Your data at a glance
The short version of our Privacy Policy.
What we do
- Collect only what we need to take and deliver your orders.
- Keep your password in scrambled form, never as plain text.
- Share your details only with Safaricom for payment and with delivery staff.
- Send marketing only if you said yes to our newsletter.
- Follow the Kenya Data Protection Act, 2019.
What we never do
- Sell your personal data.
- See or store your M-PESA PIN or card details.
- Ask for your PIN or password by phone, SMS or email.
- Knowingly collect data from children under 18.
Your choices
You are in control of your information.
- See your data. Ask for a copy of what we hold about you.
- Fix it. Ask us to correct anything that is wrong. You can also update your details in your account.
- Delete it. Ask us to delete your data, unless the law requires us to keep it, such as sales records.
- Stop the emails. Unsubscribe from our newsletter at any time.
- Complain. You can contact the Office of the Data Protection Commissioner if you are unhappy with how your data is handled.
Make a data request
To see, correct or delete your data, send us a message from the contact page and choose "Something else" as the topic. Tell us your name and the email on your account, and what you would like us to do. We may ask you to confirm who you are before we act, to keep your account safe.
You can also email privacy@centralmart.co.ke or call +254 700 000 000.